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Please read the stories on our blog

  Threat to Reputation

  Corporate Crisis

  Media Interviews

  Public Controversy

  High-Profile Dispute

  Customer Issue

  Community Issue

  Complicated Issue

Services

Crisis Communications – A crisis is any situation that can threaten your reputation and damage your key relationships. Communications alone may not resolve a crisis, but it is always an integral component of the solution. We help our clients communicate to all their important audiences quickly, truthfully and effectively. Wise clients contact us well before the cameras arrive at the front door, but even later is better than never.  For more information please see our crisis communications overview.

Strategic Communications – A situation does not have to be a crisis to require delicate and skillful handling. Furlow Communications, LLC assists many clients involved in public policy issues or who need to communicate important developments or changes to the public or other stakeholders. For more information please see our strategic communications overview.

Crisis Communications Planning – As with any other endeavor, people perform best when they have planned and practiced what to do in a crisis. Crisis communications planning allows an organization to think through the risks it faces before it is under pressure and to decide how to respond if any of those risks do occur. At the conclusion of the planning process, the organization not only has a written plan to guide it during a crisis but also has developed important new ways of thinking.

Media Relations Training – Being interviewed by a print or broadcast reporter is not a natural activity for most people. Nothing helps a person succeed in an interview like solid preparation. We can help individuals or groups of people understand the dynamics of giving good interviews in general as well as prepare for interviews on specific topics.

Clients usually have a good story to tell and don’t need to resort to “spinning.”